Frequently Asked Questions
Find answers to common questions about your Voi London experience
How do I track my order?
Once your order has been dispatched, you will receive an email containing a tracking link to monitor your delivery status in real-time.
What sizes do you offer?
We offer a comprehensive range of sizes from XS to XXL. Please refer to our detailed Size Guide located on each product page for specific measurements.
Can I change or cancel my order?
To ensure fast delivery, we process orders quickly. Please contact our support team within 30 minutes of placing your order to request any changes.
Do you restock sold-out items?
Many of our core pieces are restocked regularly. You can sign up for 'Back in Stock' notifications on the product page to be alerted via email.
What payment methods do you accept?
We accept all major credit/debit cards, PayPal, Apple Pay, and Klarna for flexible buy-now-pay-later options.
Do you ship internationally?
Yes, Voi London ships to over 50 countries worldwide. Shipping costs and delivery times vary by location.